Waiting Room (MM #2519)

I had to make a trip to the tire store over the weekend. And as I sat in the waiting room I finally realized something. The tire store waiting area looks exactly the same today as it did many years ago… Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Play […]

Wait 24 Hours (MM #2256)

I’ve talked about customer service many times. But recently I’ve noticed that if you need assistance you have to wait 24 hours for any reply. And that often drives me crazy… Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Play | Stitcher | RSS

Waiting In Line (MM #1488)

I’ll admit, I’m somewhat impatient. Like most people, I hate to wait. And I really hate waiting in line; especially when you’re forced to wait in line at a casual restaurant…. Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Play | Stitcher | RSS