Stuck On Hold (MM #2449)

Customer service never seems to get better. I spent most of the day yesterday either stuck on hold or trying to find someone to help me… Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Play | Stitcher | RSS

Wait 24 Hours (MM #2256)

I’ve talked about customer service many times. But recently I’ve noticed that if you need assistance you have to wait 24 hours for any reply. And that often drives me crazy… Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Play | Stitcher | RSS

Deadlines (MM #2077)

Deadlines are a part of life. But for some reason it seems that I’m the one one who has no say in meeting deadlines. I realize that’s not entirely true, but it sure feels like it is.  People force me to meet deadlines all the time, but when I need someone to meet a one, […]