When I was a kid, I always got excited when the phone rang. You never knew who was calling. Today, thanks to modern technology, we usually know who’s trying to reach out. Of course, 90% of the calls are now spam. Few of us even answer the phone. So when my cell phone rang on…
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Do you find yourself troubleshooting problems that you or others might be having? I’ve always tried to be helping, but lately I’ve had to do more than my fair share helping vendors and customer support people. I’m not complaining, but…
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It’s never a good feeling when you’re needing help from customer service or tech support. But I think I’ve stumbled upon an interesting solution…
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I’ve recently run into a few situations when dealing with customer service or tech support where they tell me that they’re needing 48 hours to make a change. I don’t understand. We now live in ‘give it to me now’ world. So why do I have to wait 48 hours… for anything?
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It only takes three words to send a chill down my spine; two hour window. And I know that I’m not the only one who hates installation people. It happens all the time. Customer service promises you a two hour window for some sort of installation service and then show up late, or worse yet…
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For many people, calling tech support can be extremely frustrating. But when you actually know something about your technical issues, talking with tech support can actually be infuriating…
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Sometimes we acquire skills that aren’t necessarily based in any sort of heredity. They truly must be learned skills. And for me one of those learned skills could be considered tech support; or as I recently provided long distance tech support…
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They say that because of cell phones you can’t find a pay phone anymore. Well recently I found a new type of pay phone…
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Today we’re talking two words that I think everyone has come to dread: tech support…
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